The hotel offers amenities for your comfortable stay and unforgettable experiences
Easy Parking!
“The on-site car park was a major convenience, allowing me to come and go without stress.” view full review
Delicious Breakfast!
“The breakfast spread was more than adequate with plenty of hot options, all kept to a perfect temperature.” view full review
Accessibility Wins!
“I was delighted to see that even with mobility issues, my friend found the facility's layout accommodating, ensuring easy access to all amenities.” view full review
Fun Chill Spot!
“The bar area with the pool table provided a relaxing atmosphere to unwind after a day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Sports & Fitness
Bowling
Golf course
Billiard tables
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Spa & Leisure
Garden area
Room features
Heating
Terrace
Garden furniture
Ironing facilities
Self-catering
Electric kettle
Media
Direct dial telephone
AM/FM alarm clock
Show more
Location
27 Wapping,
Liverpool,
United Kingdom,
L18LY,
Merseyside
Map view
street view
27 Wapping,
Liverpool,
United Kingdom,
L18LY,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
790 m
Church
Liverpool Cathedral
1.7
km
Mall
The Cavern Club
940 m
Museum
The Beatles Story
1.1
km
Museum
Museum of Liverpool
1.2
km
Museum
Merseyside Maritime Museum
960 m
Albert Dock
Tate Liverpool
950 m
Royal Liver Assurance Pier Head
Royal Liver Building
1.4
km
Museum
World Museum
1.3
km
Museum
International Slavery Museum
930 m
Gallery
Walker Art Gallery
1.5
km
Event hall
St George's Hall Liverpool
1.6
km
Harbour
Pier Head
1.3
km
Gallery
Fact
960 m
LiverpoolEngland
Mathew Street
960 m
Museum
Western Approaches Museum
1.8
km
LiverpoolEngland
Concert Square
900 m
9 Albert Dock
The Piermaster's House
940 m
Event hall
Exhibition Centre Liverpool
640 m
Art object
Beatles Statue
1.6
km
Bold Street
930 m
Event hall
M&S Bank Arena Liverpool
1.3
km
Park
Chavasse Park
710 m
Library
Liverpool Central Library
1.4
km
Shopping Area
Metquarter
880 m
Church
Metropolitan Cathedral of Christ the King Liverpool
1.8
km
Nearby
Mall
Liverpool ONE
590 m
Keel Walk Next to Liverpool Arena and the historic Albert Dock.
The Wheel of Liverpool
310 m
Event hall
Arena and Convention Centre Liverpool
300 m
LiverpoolEngland
A Case History
320 m
Restaurants
The Bridewell
350 m
Argyle Street 1 Campbell Square
Quayside Cafe
920 m
Lower Ground Floor Merseyside Maritime Museum Albert Dock
Muster Custom Coffee
400 m
15 Argyle Street
Argyles Coffee & Wine
390 m
15 Argyle Street
Yellow Bus Diner
850 m
Albert Dock
The Fab4 Cafe
1.0
km
Mersey Ferries Terminal Building Landing Stage Pier Head Opposite the New Beatles Statues
Docklands Fish and Chips
400 m
Unit 12 The Colonnades Albert Dock
Sound Food and Drink
460 m
52 Duke Street
Pattersons Bar
620 m
28 Gradwell Street
Smoke & Dough
560 m
Liverpool One 14 Paradise Street
Rubens Coffee Shop
1.1
km
Unit 13 14 The Colonnades Albert Dock The Albert Dock
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great central location
Comfortable beds
Limited dining options
Need for improved customer service training
8.0/10
Great
Rooms
8.0
Location
9.2
Service
8.0
Dining
7.5
Guest reviews
8.0/10
based on 12 reviews
7.9
7.9/10 based on 11249 reviews
Sandy
United Kingdom,
March
2024
8.0/10
The hotel offers stunning views of Albert Dock and the docks area. The rooms, although with a bathroom in a plastic container, provide an amazing view of the surroundings. The service, while accommodating with extra towels and room requests, could use some improvement in customer service training. The location is perfectly situated near major tourist attractions and the city center. Dining, included in the rate, offers a variety of options with a touch of Italian cuisine. The facilities are adequate for a comfortable stay.
Rooms
8.0
The rooms provide perfect views of Albert Dock and the docks area, although the bathroom is in a plastic type container.
Service
7.0
The service staff were accommodating by providing extra towels and fulfilling room requests.
Location
9.0
The hotel is perfectly located near the city center and Albert Dock, making tourist attractions easily accessible.
Dining
8.0
The dining experience, included in the rate, offers a variety of options with a touch of Italian cuisine.
Facilities
8.0
The facilities provided are sufficient for a comfortable stay.
Jordan
United States,
February
2024
7.8/10
I had a pleasant stay at the hotel with some positives and negatives. The location was superb, close to the city center and attractions, but the dining options were a bit limited. The rooms were clean and comfortable, and the service was decent. However, there was room for improvement in customer service training.
Rooms
8.0
The rooms were clean and comfortable with beds that felt a bit crammed in. The bathroom facilities were suitable for elderly or disabled guests.
Service
7.0
The staff, especially at the reception desk, were friendly and accommodating. I appreciated that they fulfilled my request for a room on a high floor with a view.
Location
9.0
The hotel's location was ideal, right in the city center and near the beautiful waterfront. It was perfect for exploring the various attractions of the city.
Dining
7.0
The dining experience was satisfactory, although more diverse options would have been appreciated. I particularly enjoyed the organic Quebec cheeses.
Facilities
8.0
The hotel facilities were sufficient for my needs, offering services like dry cleaning, housekeeping, and tours/ticket assistance.
Great central location
Limited dining options
Justin
United States,
December
2023
8.2/10
I had a wonderful stay at the hotel. The location was perfect, close to all of Liverpool's attractions, and the service was excellent. The views of Albert Dock from my room were breathtaking, but the bathroom being in a plastic type container was a bit odd. The staff at the reception desk were very accommodating and fulfilled all my requests. The dining experience was good, although I missed having fried eggs for breakfast.
Rooms
8.0
My room had a nice view of Albert Dock and a walk-in shower, which was convenient.
Service
9.0
The service was top-notch, with the staff going above and beyond to make my stay comfortable.
Location
9.0
The hotel's location in the Albert Dock area was perfect for all the tourist attractions I wanted to visit.
Dining
7.0
The dining experience was pleasant, with high-quality cold meats and cheese, although I wished they served fried eggs for more variety.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Paul
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at the hotel. The rooms were modern, spacious, and had excellent showers, but the dining options could be better. The service was friendly and accommodating, and the location was perfect for exploring the city. Overall, a decent value for money.
Rooms
8.0
The rooms were modern, spacious, and had excellent showers.
Service
9.0
The service was friendly and accommodating.
Location
9.0
The hotel was perfectly located for exploring the city.
Dining
7.0
The dining options could be better.
Facilities
8.0
The hotel had all the essential facilities for a comfortable stay.
Steven
United States,
October
2023
7.8/10
The hotel is ideally located in the heart of Liverpool, next to the bus station and surrounded by wonderful attractions. The rooms offer excellent showers and impressive views of the Albert Docks. However, the layout across different floors may not be the most convenient.
Rooms
8.0
The rooms were equipped with good bathrooms and offered a view of the Albert Docks. The showers were particularly excellent.
Service
7.0
I was delighted with the service provided by the staff who called me in advance to accommodate my request for a high-floor room with a view. However, some staff at the bar may benefit from additional training in customer service.
Location
9.0
The hotel's location was perfect for exploring the city, with easy access to tourist attractions, the city center, and being right next to the main police station and bus station.
Dining
8.0
The dining, which was included in my rate, offered a variety of options including cold meats, cheese, and delicious hash browns. However, fries seemed to be the only letdown in an otherwise satisfying dining experience.
Facilities
7.0
The hotel facilities were adequate, offering services like dry cleaning, housekeeping, and tours/ticket assistance. However, improvements could be made in some areas for a more enhanced experience.
David
United Kingdom,
September
2023
8.4/10
The hotel offers rooms with a great view of the Dock for those with bags of shopping. The charging for phones was convenient, but unfortunately, the air conditioning was broken. The location is perfectly situated for exploring central Liverpool, near to various attractions and amenities.
Rooms
8.0
The rooms provided a view over to the Dock and were spacious.
Service
7.0
The service at the reception desk was helpful and efficient, though some staff could benefit from additional customer service training.
Location
9.0
The hotel was perfectly located for a lot of tourist attractions and close to central Liverpool, ideal for exploring the City Centre.
Dining
9.0
The dining experience included fresh seafood and catered well to vegans, offering a variety of options.
Facilities
9.0
The hotel had excellent facilities and was family-friendly, including tours/ticket assistance and laundry services.
Alice
United States,
August
2023
7.4/10
The hotel boasts great views of Albert Docks and is conveniently located near various tourist attractions in central Liverpool. While the rooms are on different floors, the main services are in good working order. The service provided by the staff is a mix of excellence and room for improvement. The dining options cover all needs but could enhance the breakfast menu. Overall, the facilities are satisfactory with room for additional amenities.
Rooms
8.0
The rooms offer great views of Albert Docks.
Service
7.0
The staff were excellent and provided great service, though some could benefit from customer service training.
Location
9.0
The hotel is perfectly situated for all central Liverpool's attractions and within easy walking distance of the city center.
Dining
7.0
The dining options cover all needs, but some improvements could be made to enhance the experience, such as serving fried eggs.
Facilities
6.0
The facilities are satisfactory, but there is room for improvement and additional amenities.
Edward
United Kingdom,
June
2023
8.6/10
The hotel is perfectly situated in the Albert Dock area, offering a superb location close to Liverpool's main attractions. The rooms, though with a noisy fan and dated decor, provide a good view. Service was excellent, despite needing some customer service training. The dining experience, while high quality, lacked certain options. The hotel facilities were well-maintained and convenient.
Rooms
7.0
The rooms offer a good view but have a very noisy fan and dated decor.
Service
9.0
The service was excellent, though some customer service training could enhance it.
Location
10.0
The hotel is perfectly located in the Albert Dock area close to all central Liverpool's attractions.
Dining
8.0
The dining experience is of high quality but could benefit from a wider selection.
Facilities
9.0
The hotel facilities are well-maintained and convenient.
Barbara
United States,
June
2023
8.8/10
I had a wonderful stay at this hotel! The rooms were cozy and clean, and the staff was extremely friendly. The location was perfect, right in the heart of the city with easy access to all the tourist attractions. The dining experience was decent, but could use a bit more variety. Overall, a great value for the price.
Rooms
8.0
The room was lovely, not exactly as shown in the photos, but still had a nice view of Albert Dock. The put-u-up bed under the window was a nice touch.
Service
9.0
The service was impeccable with multiple attentive staff members. They even granted my request for a room on a high floor with a view. They were courteous and gave me ample notice for any changes.
Location
10.0
The hotel's location couldn't be better! It's in a prime spot near the city center and all the top attractions. Perfect for exploring the city.
Dining
8.0
The dining experience was good, with a nice variety of options. I enjoyed the huge hash browns and they even had a selection for vegans.
Facilities
9.0
The facilities were excellent, offering everything needed for a comfortable stay. The hotel provided a great range of amenities for guests.
Keith
United Kingdom,
May
2023
8.2/10
The hotel is centrally located, providing easy access to all tourist attractions and shops. The rooms offer a view of Albert Dock and are spacious, perfect for a family stay. The service was excellent, with staff accommodating requests promptly. The dining experience was satisfactory, with a variety of options available.
Rooms
8.0
The rooms offer a view of Albert Dock and are spacious, ideal for a family stay.
Service
9.0
The staff provided excellent service and were quick to accommodate requests.
Location
9.0
The hotel's location is central to all necessary amenities and attractions in the area.
Dining
7.0
The dining experience offered a variety of options, though some improvements could be made.
Facilities
8.0
The hotel facilities were convenient and well-maintained.
Karl
United States,
May
2023
8.2/10
I had a pleasant stay at the hotel. The room was cozy and clean with a lovely view of Albert Dock, but the bins outside were a bit of a downside. The service was excellent, and the staff went above and beyond to accommodate my requests. The location was perfect, within walking distance of the city center and all the main attractions, making it convenient for exploring Liverpool. The dining experience was good overall, with high-quality food, but I missed having fried eggs at breakfast.
Rooms
8.0
The room was cozy and clean with a nice view of Albert Dock.
Service
9.0
The staff provided excellent service and were attentive to my needs.
Location
9.0
The hotel is in a great area, close to the city center and within walking distance of all the main attractions in Liverpool.
Dining
7.0
The dining experience was enjoyable with high-quality food, although I wished they served fried eggs at breakfast.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Anthony
United Kingdom,
May
2023
8.2/10
The hotel offers an amazing view of the docks area and is perfect for larger bedroom needs. The rooms come equipped with toiletries and are great for any last-minute essentials. However, there could be improvements in the service training. The location is ideal for all tourist attractions, within easy walking distance of the city center. The dining experience, including Dim Sum, was included in my rate but could have been enhanced with fried eggs. The facilities are top-notch with all options covered.
Rooms
9.0
The rooms offer an amazing view of the docks area and are spacious and modern.
Service
7.0
The staff on reception desk were excellent and provided great service, but there is a need for further training in customer service.
Location
9.0
The hotel is perfectly located for a lot of tourist attractions and within easy walking distance of the city center.
Dining
7.0
The dining experience, including Dim Sum, was included in my rate but could have been better with the addition of some breakfast options like fried eggs.
Facilities
9.0
The facilities are top-notch with all options covered, providing a great value for money.
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